Privacy Policy.

Overview

This Privacy Policy applies to the Tatva Digital website and the information visitors provide while contacting or enquiring about services.

Tatva Digital is operated by an individual based in Gujarat, India. References to “Tatva Digital”, “we”, “our” or “us” refer to the operator of this website and agency.

By using the website or voluntarily submitting information, you acknowledge the practices described in this policy.

Information We May Collect

We may collect personal information that you voluntarily provide through the Start a Project form, email, telephone or WhatsApp.

This information may include:

• Your name.
• Your business or organisation name.
• Your email address.
• Your telephone or WhatsApp number.
• The service you are interested in.
• Your approximate project budget.
• Information about your business, project or requirements.
• Website, social-media or business links you choose to share.
• Any files, documents or content you voluntarily send to us.

Technical information

The website, hosting provider, security systems and WordPress infrastructure may automatically process limited technical information required to deliver and protect the website. This can include an IP address, browser type, device information, request time, referring page and server logs.

Tatva Digital does not currently use Google Analytics or Meta Pixel to create behavioural analytics or advertising profiles.

How We Use Information

Information may be used to:

• Review and respond to project enquiries.
• Understand your requirements and recommend suitable services.
• Prepare proposals, quotations, scopes or project plans.
• Communicate about an active or potential project.
• Deliver agreed website, design, digital-product or automation services.
• Maintain business and project records.
• Protect the website against spam, abuse and security threats.
• Comply with applicable legal or regulatory obligations.
• Resolve disputes, complaints or support requests.

We do not sell personal information to advertisers or data brokers.

We do not currently use submitted project information for unrelated email marketing or newsletter campaigns.

Project-Enquiry Forms

When you submit the Start a Project form, the submitted information may be:

• Stored in the WordPress administration area through Elementor form submissions.
• Sent by email to Tatva Digital.
• Reviewed for the purpose of responding to your enquiry.
• Used to prepare a quotation, scope or project recommendation.

Submitting the form does not automatically create a client relationship or require Tatva Digital to accept the project. A project begins only after scope, commercial terms and other relevant conditions have been mutually agreed.

WhatsApp, Telephone and Email

The website contains links that allow visitors to contact Tatva Digital through WhatsApp, telephone or email.

When you use WhatsApp, your communication is also subject to WhatsApp’s own terms, privacy practices and technical systems. Tatva Digital does not control how WhatsApp independently processes information through its platform.

Information sent by email or telephone may be retained where reasonably necessary to respond, maintain project records, provide services or address disputes.

Cookies and Tracking

The website may use cookies or similar storage mechanisms that are necessary for WordPress, security, form operation, session management, caching or core website functionality.

As of the date stated above:

• Google Analytics is not installed.
• Meta Pixel is not installed.
• No behavioural advertising or remarketing system is intentionally active.
• No email newsletter tracking is intentionally active.

If analytics, advertising tools or other non-essential tracking technologies are added later, this policy may be updated and an appropriate cookie or consent mechanism may also be introduced.

Third-Party Services

The website and agency operations may rely on third-party service providers for functions such as:

• Website hosting and server infrastructure.
• WordPress and Elementor website functionality.
• Email delivery and mailbox services.
• WhatsApp communication.
• Website caching, security, backup or spam protection.
• Cloud storage and project-management services used during active projects.

These providers may process limited information as necessary to perform their services and are governed by their own legal terms and privacy practices.

The website may also contain links to client websites, social-media platforms or other external websites. Tatva Digital is not responsible for the privacy practices, content or security of external websites.

Data Retention

Personal information is retained only for as long as it is reasonably required for the purposes described in this policy, including enquiry handling, project communication, record keeping, security, dispute resolution and legal compliance.

Unsuccessful or inactive project-enquiry information may generally be retained for up to 24 months and may then be deleted or anonymised unless:

• The enquiry develops into an active project.
• Continued retention is required for legal, contractual or accounting reasons.
• A dispute, complaint or security issue requires the information.
• You request deletion and no valid reason requires continued retention.

Active-client and completed-project records may be retained for a longer period where reasonably necessary for service, warranty, contractual, tax, accounting or legal purposes.

Security

Tatva Digital uses reasonable administrative and technical measures intended to protect information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include secure website connections, access controls, account passwords, updates, backups, security tools and limited administrative access.

No website, server, email system or internet transmission can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive information through ordinary website forms or email unless an appropriate secure method has been agreed.

Your Choices and Requests

Subject to applicable law and legitimate business or legal requirements, you may contact Tatva Digital to:

• Ask whether personal information relating to you is held.
• Request correction of inaccurate or incomplete information.
• Request deletion of information no longer reasonably required.
• Withdraw consent for future optional processing where consent applies.
• Raise a concern about how your information has been handled.

Tatva Digital may need to verify your identity before fulfilling a request. Some information may need to be retained where required for legal obligations, legitimate records, security, fraud prevention or dispute resolution.

Children’s Information

Tatva Digital’s services and project-enquiry forms are intended for businesses and adults capable of entering into service discussions.

The website is not intentionally designed to collect personal information from children. A parent or guardian who believes that a child has submitted personal information may contact Tatva Digital to request review and appropriate deletion.

Changes to This Policy

This Privacy Policy may be updated when website features, business practices, service providers or legal requirements change.

The revised version will be published on this page with an updated “Last updated” date. Visitors are encouraged to review this page periodically.

Contact Tatva Digital

Questions, concerns or requests relating to this Privacy Policy may be sent using the contact details below.